We deliver value.
Independent Luxembourg IT company · since 2020
IT company in Luxembourg: managed services, cybersecurity and AI
A single point of contact for the IT of SMEs, mid-sized companies and institutions in Luxembourg. A proactive approach, a reply within 24 hours, from strategy to day-to-day support.
Empirys in figures
2020
Company founded and based in Luxembourg
+30
Team members in Luxembourg
150+
Clients supported
5/7
Support from 8am to 7pm, in French and English
In brief
What is Empirys?
Empirys is an independent Luxembourg IT company, founded in 2020 and based in Ehlange-sur-Mess, fifteen minutes from Luxembourg City. Its 30-plus team members cover managed services, cloud infrastructure, cybersecurity and software development.
We work for SMEs, mid-sized companies, regulated entities and European institutions, in Luxembourg and across the Greater Region. Empirys is a Microsoft Partner and publishes four software products: eHub, PDF to Peppol, CyberOne and Academys.
Head office
2 Am Brill, L-3961 Ehlange-sur-Mess
Coverage area
Luxembourg and the Greater Region
Support languages
French · English
Partnerships
Microsoft Partner · Peppol Service Provider
Headcount
More than 30 team members
Specialities
IT management and cybersecurity for SMEs · AI automation
360° IT expertise
Our IT services
One company for the strategy, the implementation and the day-to-day running of your information system. You have a named contact written into the contract, who knows your environment.
Managed services
Outsourced management of your IT estate: monitoring of your infrastructure, support 5 days a week, updates, workstation and server management.
Helpdesk in French and English · Estate inventory and lifecycle · Monthly reports and contractual SLAs
Infrastructure & cloud
Audit, migration and operation on Microsoft 365, Azure and AWS, with backup, disaster recovery and secure hosting in Luxembourg.
Microsoft 365 and Azure migration · Backup and disaster recovery plan (DRP) · Network, VPN, Wi-Fi and telephony
Cybersecurity
Managed SOC, EDR, penetration testing and NIS2 and GDPR compliance support, with staff awareness training.
Managed SOC and 24/7 detection · NIS2 audit and remediation · Training and phishing campaigns
Software development
Business applications, ERP/CRM integrations and RPA automation, from functional analysis to ongoing maintenance.
Custom web and business applications · Odoo, Microsoft and third-party API integrations · Process automation
Consulting & CTO as a Service
Part-time technical management, project scoping and qualified consultants on assignment, on a time-and-materials or fixed-price basis.
CTO as a Service · IT system audit and roadmap · IT pre-recruitment and recruitment
Digital strategy
Analysis of your business challenges, costed scenarios and budget management by our Business Analysts, through to implementation.
Analysis of business challenges · Scenarios and budget trade-offs · Change management
AI & automation
AI agents, copilots and automated workflows connected to your data, with a governance framework compliant with the AI Act.
Business AI assistants and agents · Document automation · AI Act governance and scoping
Hardware & licences
Purchasing, preparation and renewal of your hardware and licences, with centralised contract management.
Workstations, servers and peripherals · Microsoft and vendor licences · Leasing and planned renewal
Made in Luxembourg
The software we publish
Empirys does not only deliver services: we develop and run our own solutions, designed for the Luxembourg context.
eHub Apps
The platform for trust companies: incoming mail, statements, invoices, Intrastat, tax, domiciliation, KYC and KYT.
PDF to Peppol
Turn your PDF invoices into compliant electronic invoices and send them over the Peppol network (B2G and B2B).
CyberOne
Managed SOC and cyber compliance packaged for SMEs: detection, response and regulatory reporting.
Academys
Continuing IT and cybersecurity training: NIS2, data protection, AI and user awareness.
Our mission: to help you define the path that suits your business, taking into account your needs and constraints.
Empirys, since 2020
Why Empirys
Three reasons to work with a Luxembourg company
You know who you are talking to
Our teams are in Ehlange-sur-Mess, fifteen minutes from Luxembourg City. A named technical contact is written into the contract, and they do not change every six months.
We know the Luxembourg regulatory framework
NIS2, GDPR, sector requirements: we work with these texts every day, for banks and for municipalities alike. Your audits are prepared in advance.
We develop our own software too
Four solutions in production, which we maintain ourselves. When a requirement falls outside the catalogue, we know how to build it.
The values behind our daily work
Experience
Certifications and continuing training for our team members.
Collaboration
Agile method, working closely with your teams, with CSR at the heart of it.
Innovation
New technologies and new approaches, monitored continuously.
Quality
The same standard of rigour, whatever the complexity of the project.
Specialities
What we are called on for most
Two of our fields come up in the great majority of our contracts. That is where we have the most experience and the most references.
IT management and cybersecurity for SMEs
We take on the whole information system: workstations, servers, cloud, backups, network and monitoring. On top of that, a managed SOC watching continuously and a named contact written into the contract. NIS2 and GDPR requirements are taken into account in day-to-day operations, with no separate project.
Automation and artificial intelligence
AI agents connected to your data, document automation, workflows that absorb repetitive tasks. We scope the use with your teams, we build, and we then run it in production — not a pilot that gets abandoned.
Our method
How a project runs
Audit and scoping
We map your information system, your risks and your current costs. You receive an audit report and a costed roadmap.
Quote
One quote per work package, with the exact scope and the associated SLAs. You see what you are paying for, line by line.
Implementation
Migration, security work and deployment by our certified teams, with milestones we sign off together.
Operation
Monitoring, support 5 days a week, a steering committee every quarter and a continuous improvement plan.
Support
Our support answers from Luxembourg, 5 days a week
The team is in Ehlange-sur-Mess and answers from 8am to 7pm, in French and English. The person who picks up already knows your environment and your priorities.
- Requests taken on in under 4 working hours
- Escalation to our N2 and N3 engineers
- A named technical contact for every client
“Our goal is to support you in a constantly evolving world by defining the best path for your business, taking into account your needs and constraints.”
References
They trust us
More than 150 organisations in Luxembourg and the Greater Region trust us with all or part of their IT.
Our partnerships and certifications
- Peppol Service Provider
Frequently asked questions
Frequently asked questions about our IT services in Luxembourg
How much do managed IT services cost in Luxembourg?
Managed services are billed per user per month, according to the scope (workstations, servers, cloud, security) and the service level. Empirys draws up a detailed quote after an audit of your estate, with a price per work package and no hidden costs.
For a ballpark figure, tell us your number of users and your critical applications: we come back to you within 24 working hours.
Does Empirys work outside Luxembourg?
Yes. Empirys works in Luxembourg and across the Greater Region: Lorraine and Moselle in France, the province of Luxembourg and Liège in Belgium, Saarland and Rhineland-Palatinate in Germany. On-site work is carried out from Ehlange-sur-Mess, 15 minutes from Luxembourg City.
What are your support hours and response times?
Empirys support is open 5 days a week, from 8am to 7pm, by email at support@empirys.com and by phone on +352 28 33 60 1. Requests are taken on in under 4 working hours, with contractual SLAs matching the service level subscribed.
How does Empirys help with NIS2 compliance?
Empirys first carries out a gap analysis between your current practices and the NIS2 requirements, then delivers a prioritised remediation plan. Implementation covers governance, access management, logging, detection through a managed SOC, incident management and the procedure for notifying the authorities.
Can you take over the management of an existing IT estate?
Yes, that is the most common case. The handover starts with an audit of what is in place (workstations, servers, licences, backups, documentation), followed by a transition plan with your current provider. Empirys documents the environment, corrects the critical gaps and then takes over day-to-day operation.
Do you provide consultants on assignment?
Yes, on a time-and-materials or fixed-price basis. Empirys offers systems engineers, developers, project managers and architects, as well as a CTO as a Service offer for companies that need part-time technical management.
How does a migration to Microsoft 365 or Azure work?
The migration runs in four phases: audit of what is in place and data inventory, design of the target (tenant, identities, security), pilot migration on a small group, then a progressive switchover with user support. Empirys is a Microsoft Partner and runs the environment after go-live.
The easiest way is to talk about it
A first estimate within 24 working hours, a firm quote after we audit your IT estate. No commitment — over a coffee, if you prefer.
Direct contact
Phone
Sales email
Technical support
Address
2 Am Brill, L-3961 Ehlange-sur-Mess
